Topic: Follow Up Strategies That Will Get More Clients and Close More Sales
Speaker: Wanda Allen, Follow Up Sales Strageties
If follow up is a hard, heavy "to do," then the Follow Up Sales Strategies Presentation is for you. You'll learn that follow up is merely a matter of having effective habits and good systems in place. If you struggle getting your follow up work done, it's not because you don't have time, you're not organized or you're not good at sales...it's because you haven't developed the right mindset and learned the right skill set. Understanding this will help put you in the flow of ease of getting this all important work done on a daily basis.
Topic: Aging, Current Issues for P.O.s
Speakers: Panel - Linda Melikian, Judi Bonilla and Audrey Billett
A panel of experts in the fields of Professional Organizing, Gerontology, and Senior Transitions will address issues including seniors' needs at home and in the community, end of life organizing. and help us to better distinguish between signs of aging, dementia and Alzheimer's Disease. Followed by Q & A.
Topic: ADD and Digital Disorganization
Speaker: Judith Kolberg, Fileheads, Inc.
We live in a digital society, rich in technology, with great advances in communication, collaboration and individual productivity. The features of digital society impact our adult clients with ADD in both good and not so good ways, organizationally-speaking. In this presentation, we’ll take a look at ‘digital disorganization’, a result of the clash between the features of digital society such as the black hole of the Internet, 24/7 access to people and information, and endless distractions; and executive functioning issues of your ADD clients. We’ll define digital disorganization and explore new ways to organize your ADD clients who are digitally disorganized.
Topic: "End Your Client's Paper Woes and Increase Your Business Cash Flow"
Speaker: Kathi Burns, CPO
Do your clients have papers piled up and scattered all over their home or office? Join us in January as Certified Paper Flow Specialist Kathi Burns explains a time proven system to help your clients tackle their paper flow challenges. Paper trafficking is a skill that every pro organizer should have in their tool box. As Certified paper flow specialists, you can swoop in and save the day as you provide a sense of mastery and create serenity in your client’s lives. You will also have the ability to generate a new channel of value-added income to your professional organizing business.
No meeting this month
Topic: Important Things to Consider When Working With Other Professional Organizers
Speaker: Jana Hartwell, CPO, NAPO-SD Chapter President
Learn the pros and cons of working as an Apprentice/Intern or Subcontractor for Professional Organizers. as well as the pros and cons of leading an Apprentice/Intern and hiring a Subcontractor. Valuable information regarding legal and ethical aspects to consider will be discussed.
Topic: Tips & Options for Networking with Other Professional Organizers
Speakers: NAPO-SD Organizers
Learn from your peers about the many ways you can network with organizing colleagues and how collaborating can be very beneficial for your business growth, education and development.
Topic: Members Only Annual Dinner
Topic: Your Time is Your Money
Speaker: Rosie Aiello, MBA
- Discover the biggest Time Leaks and how much they are costing you
- Understand the emotional and health impact to lack of productivity
- Learn easy strategies to stop wasting time for increased productivity, profits and more time and fun freedom!
Topic: Beyond Backlog & Systems: Organizing to Support Client Development
Speaker: Denslow Brown
Clients reach out to an organizer with a problem or project in mind. Behind their stated need is an Opening for Change.This is their hope that the completed project or the organizer will somehow transform them into someone who can live and function without the behaviors that created disorganization or lack of productivity. This hope or desire for change is sometimes openly stated, sometimes an unspoken sub-text, and sometimes unconscious.
The presence of an Opening for Change speaks to a powerful impact organizers can have beyond the completion of the organizing project or the instructions to maintain it. We are in a position to offer and facilitate behavior and competence transformations for our clients.
Basic coaching models go even further to deepen client personal development. These are tools for a lifetime! They include shifts in perspectives and self-talk, nurturing motivation, and understanding one’s strengths and how to protect and leverage them.
Topic: Favorite Organizing Products
Speakers: NAPO-SD Organizers
Join us to hear NAPO-SD organizers present some of their favorite organizng products - for themselves and their clients.
Topic: Does your thinking limit your success?
Speaker: Leisa Reid
Does your thinking limit your success? Of course it does! Leisa Reid's presentation is a blend of information with undeniable experiences. You will be invited to participate in activities where you can:
- Discover how your perceptions could be preventing you from seeing and seizing opportunities
- Take actions that would lead directly to the results you ideally want.
- Uncover your own unique thinking that is holding you back.
Come prepared to challenge how you think about things. After all, “to get what we never got, we have to think like we never thought!”
Topic: The New Face of Networking - How technology has changed the game
Speaker: Felena Hanson
The spray and pray approach no longer works in modern-day networking. The way to build meaningful connections has become more of an art and includes both online and offline strategies. Felena Hanson will lead an interactive, engaging session on...
- Why you shouldn't go to so many offline networking events
- Why you must have a bullet-proof follow-up system
- Why you're not maximizing LinkedIn
- Why you need to consider other social channels - like Twitter & Instagram
||Topic: Powerful Presence and Your Bottom Line
Speaker: Sandra Dee Robinson
Sandra shares secrets and techniques on self-appreciation and relationship building to create
momentum in your business from strengthening your presence in multiple areas of your life/ work.
- How to make an authentic emotional connection quickly.
- How to ground your body and mind to be unflappable.
- How to handle fear of public speaking and video
Speakers: San Diego Hoarding Collaborative
Join us for a panel discussion and Q & A with the San Diego Hoarding Collaborative. Learn more about the history of the Collaborative, their members and the process for intervention. There will be in depth information and resources regarding treatment, consultation and education for individuals with hoarding behaviors as well as their families.
Topic: Data here. Data there. Access data anywhere!
Speaker: April Meritt, MLIS
We all want to access our emails, documents, calendar, etc. when we are on the go but aren't sure about the right apps or settings to use. In her talk on Digital Organizing, April will discuss:
- Three primary types of data management software - Reference, Documents, Communication
- The purpose of each type of software
- Basics of data management and sync
- Sync specifics for each of the three types of software
- What to look for in data management software
Topic: Customer Service: Does it really matter?
Speaker: Barbara Khozam
Is your Customer Service Good, Bad, or Ugly?
Do you really know?
- TRAIN your employees to deliver excellent service buy holding them to a high standard of personal responsibility and accountability.
- LEAD by example. Exceptional service starts at the top of the management ladder.
- DELIVER excellent customer service consistently-every time, with every customer.
- KNOW if your customers are simply satisfied or truly Wowed. What do they expect?
- DIFFUSE irate customers in 30 seconds or less.
Topic: Selling with Synchronicity
Speaker: Ursula Mentjes
Are you ready to stop working so hard and make more money? Ursula Mentjes expands the sales conversation beyond the selling process. As a coach and the best-selling author of 3 books, Ursula is on a mission to help entrepreneurs.
Topic: Adapting, Succeeding, and Thriving in Uncertain Times.
Speaker: Sarita Maybin
The ability to stay positive and productive in the face of change, challenges and uncertainty is critical to career success. Learn how to stay motivated and respond to workplace challenges and rekindle your passion for your career.
Topic: Motivational Interviewing
Speaker: Kelly Grimes, M.S.W.
Kelley Grimes, M.S.W. and founder of In Truth and Beauty will present on the topic of motivational interviewing. Kelley has been using this powerful tool for professionals as a methodology for gaining critical and useful information that impacts behavioral change.
Topic: What do your business images say about you? What you say matters and your visual brand says it all!
Speaker: Nikkie Achartz
During this interactive, content-rich presentation, photographer and image-based branding and marketing strategist, Nikkie Achartz will show you how to GET, TAKE, and FIND impact driven images that will engage your ideal target audience and promote you and your business!
She will reveal:
- the five essential images every business owner needs in their marketing arsenal
- the inside scoop on where to find images to attract, connect, and engage your target audience
- the strategies to leverage your online interactions into stronger relationships, more referrals, and increased business
Topic: Are You Really Prepared? Safety for the Professional Organizer and Client
Speaker: Anne Blummer
This program is designed to bring awareness to both environmental and personal safety in the field of Professional Organizing. Anne will provide you with the opportunity to critically think and respond to potential hazards and threats while working with clients and their environment and increase overall personal safety awareness. This information is not designed to frighten anyone but to provide you with tools that may save your life.
Topic: Best Practices for Universal Waste & Data Destruction
Speaker: Jeffrey Harding, Founder Recycle San Diego
How should universal waste best be managed and destroyed by individuals and companies? Learn about what happens when proper guidelines are not followed.
Topic: What every organizer needs to know about Emergency Preparedness Speaker: Ricardo Moran, American Red Cross of San Diego/Imperial Counties
Learn how to get your client organized before an emergency or disaster strikes! Find out what the top 3 disasters are for our region and what should be included in an Emergency Plan!
Topic: Downsizing with Seniors
Speaker: Deborah Moyer
Moving at any age can be challenging, both mentally and physically. Seniors are especially vulnerable to becoming overwhelmed with this task when faced with transitioning out of a home they've been in for many years. Deborah Moyer will be offering her top five tips she shares with her senior clients on how to successfully downsize with the least amount of stress. In addition, she will be touching on how changing social and economic dynamics offer more opportunities to those in today's professional organizing field.
Topic: Webinar Fast Track: Learn how to turn your Expertise into Money-Making Webinars
Speaker: Jean DiGiovanna, CPCC
Webinars are one of the fastest ways to reach a global market and become known as an expert in your field. They are also great for introverts! The thought of running a webinar, though can be very daunting. In this highly interactive session, you will learn how webinars can apply to your business, the five biggest mistakes to avoid when getting started and tips and techniques to prepare, facilitate and ensure your webinar goes smoothly. It's time to get on-line with webinars and discover how straightforward, fun and lucrative they can be!
Topic: Feng Shui for Organizers: The Next Level of Clutter
Speaker: Cathryn Golden, CPO(R), CFSC, CGLC
What, where, why, how (and if) things are placed in a space, make a huge difference in how clients ultimately feel and function. Feng Shui is an art and science that helps you do that - with intention and purpose. By understanding the basics of Feng Shui, it can help Organizers increase the results of their work with clients. And it can help Organizers recognize "The Next Level of Clutter".
In her presentation, Cathryn will be sharing:
- The three basic principles of Feng Shui
- The nine life areas of placement
- Integrated design tools
- Practical hints and tips
- The power of artwork and decor items
Topic: Go For the Gold
Speaker: Marilyn August
Learn simple-to-use, counter-intuitive strategies that turn "can't afford it" into "can't do without it". Along with a money-making mindset shift, leave this program with a toolbox of groundbreaking techniques, the know-how and confidence to "Go For the Gold."
Elevate, Accelerate and Expand Your Sales
In this presentation, you'll:
- Learn the five secret words that stop price objections in their tracks
- Eliminate discounting and/or shaving commission
- Develop powerful asking techniques
- Identify and eliminate the hidden objection
Topic: Information Management Tools - Paper and Virtual
Speakers: Liz Corso Davis, Owner of Custom Organizing Solutions and April Merritt, Owner of Life Is Now Organizing Solutions, as well as NAPO-San Diego Treasurer, Director of Communications and Technology, and Librarian
Presentation: Liz Corso Davis
Even in the digital age, paper piles are still a part of life. The Freedom Filer system is a truly unique paper management method that eliminates the drudgery of reviewing files for outdated materials, or setting up new folders each year. If you are new to Freedom Filer you will learn how it can revoluntionize the way youu help clients. If you are an experienced Freedom Filer user, you will receive pointers on how to best communicate the benefits to clients - and how to make it easier for those skeptical clients to transition to a new system.
Presentation: April Merritt
You may have heard of Evernote, the application that helps you collect and organize all the information that matters to you. But how can you use Evernote to manage your business? Join April Merritt, MLIS as she discusses ways Evernote can help you manage everything from social media to action items.